Yes. The majority of our products are kept in our warehouse and are part of our regular inventory.

With over 10,000 sq. ft. of inventory in stock, most orders are ready to ship or available for local pickup shortly after your online order is placed.

Yes! We ship every product we sell directly from our warehouse in Lanaudière, Quebec — we do not use dropshipping.

This includes:

• Small parts and accessories
• All windows
• Roof fans
• Roof racks
• Awnings
• Cabinets and furniture
• Insulation
• And much more

Every order is received, processed, packed, and shipped by our own team, allowing us to maintain strict quality control while providing fast, reliable service from start to finish.

Yes, we ship across Canada — from British Columbia to Nova Scotia, including Yukon and Labrador.

Depending on the products ordered, items are typically shipped in their original packaging, either individually or combined in the same shipment.

For larger, heavier, or oversized orders, products are shipped on a pallet or in a wooden crate to ensure safe and secure transportation.

Yes! Local pickup is available at our warehouse in Lanaudière, Quebec.

Simply select the Local Pickup option during checkout. Once your order is ready, we'll notify you so you can pick it up at a time that works for you.

Windows and water tanks are non-returnable and non-refundable. However, if a manufacturing defect is found, we will gladly replace the product.

Before placing your order, please ensure that you have taken accurate measurements and verified that the product is compatible with your vehicle. If you have any questions or are unsure, our team will be happy to help you choose the right product for your project.

You may exchange or return a product that is not compatible with your project within 30 days of the purchase date, with the exception of windows, water tanks, awnings, custom orders, and cut-to-size products, which are non-returnable.

To qualify for a return or exchange, the product must be unused, uninstalled, in its original packaging, and in resalable condition. Damaged products will not be accepted for a refund.

Custom orders, water tanks, windows, and awnings may only be exchanged or replaced if they are found to be defective.

You may cancel your order as long as it has not been shipped or is not already in transit. Cancellation requests must be submitted within 24 hours of purchase and must include the reason for the cancellation.

If payment was made by credit card, any approved refund will be issued less a 2.5% credit card processing fee.

Please refer to our Policies / Terms & Conditions section at the bottom of the page for complete details.

All OEM side windows and rear door windows require one tube of Sika Solo urethane per window.

AM Auto universal windows typically require ½ to 1 tube of Sika Solo urethane, depending on the size of the window.

A bottle of Sika 207 Primer must be applied to all exposed metal cut edges before installation. One bottle is sufficient for a complete van conversion.

Interior trim is included with all OEM windows. Universal windows do not require an interior finishing trim.

All CR Laurence (CRL) windows available on our website feature a bolt-in (sandwich-style) installation.

The interior clamp ring also serves as the finished interior trim, and all mounting screws are included with the window.

The only additional product required for installation is Sika 207 Primer, which should be applied to all exposed metal cut edges before installing the window.

To install your skylight, you will need sika 221 (available in your choice of color) and Dicor Self-Leveling Lap Sealant (also available in your choice of color).

Sika 221 is used as both an adhesive and a waterproof seal between the vehicle's sheet metal and the skylight flange before securing it with the included mounting screws.

Dicor Self-Leveling Lap Sealant is then applied over the mounting screws and around the perimeter of the skylight flange to create a durable, weatherproof seal between the skylight and the roof of your van or trailer.

Product quantities required:

• 450 × 400 mm skylight: 1 tube of Sika 221 and 1 tube of Dicor
• 700 × 500 mm skylight: 1½ tubes of Sika 221 and 1½ tubes of Dicor

To install your AirFan Plus roof fan, you will need sika 221 (available in your choice of color) and Dicor Self-Leveling Lap Sealant (also available in your choice of color).

Sika 221 is used as both an adhesive and a waterproof seal between the vehicle's sheet metal and the fan flange before securing it with the included mounting screws.

Dicor Self-Leveling Lap Sealant is then applied over the mounting screws and around the perimeter of the fan flange to create a durable, weatherproof seal between the fan and the roof of your van or trailer.

Product quantity required:

• 1 tube of Sika 221
• 1 tube of Dicor Self-Leveling Lap Sealant

This is the recommended amount for the installation of one AirFan Plus roof fan.

To install your Maxxair maxxfan Airxcel, you will need sika 221 (available in your choice of color) and Dicor Self-Leveling Lap Sealant (also available in your choice of color).

Sika 221 is used as both an adhesive and a waterproof seal between the vehicle's sheet metal and the fan flange before securing it with the included mounting screws.

Dicor Self-Leveling Lap Sealant is then applied over the mounting screws and around the perimeter of the fan flange to create a durable, weatherproof seal between the fan and the roof of your van or trailer.

Product quantity required:

• 1 tube of Sika 221
• 1 tube of Dicor Self-Leveling Lap Sealant

This is the recommended amount for the installation of one Maxxfan Maxxair

Absolutely!

Our team is here to help you choose the products that are best suited for your conversion project. Whether you're just starting to plan your build or you're ready to begin the installation, we can recommend the right products based on your vehicle, your needs, and your budget.

Our goal is to help you make informed decisions from the very beginning, so your conversion project starts on the right track.

Yes!

We offer professional installation services for a wide range of products, including

• Windows,
• Roof fans,
• Skylights,
• Awnings,
• Foorstep
• Tire Rack

Included with every opening : metal edge protection and adhesive / waterproof sealing, trim edge if needed. We also use the appropriate installation products for roof racks, awnings, side steps, and other accessories.

No. A cutting template is not included with the windows.

For universal windows, you will need to create your own cutting template using the window itself before cutting the vehicle body. We recommend taking the time to carefully verify all dimensions and positioning to ensure an accurate installation. The overall dimensions of each window are listed on our online store.

For OEM replacement windows, no cutting template is required. These vehicles already have factory-stamped cut lines in the body, allowing you to follow the manufacturer's designated opening.

If you have any questions before making the cut, don't hesitate to contact our team. We'll be happy to answer your questions and provide the information you need to help you prepare for your installation.

However, VANFREAK / Sprinterfreak cannot be held responsible for any measuring or cutting errors. Before cutting into your vehicle, carefully verify all dimensions, window placement, and required clearances. If you are unsure at any stage, we strongly recommend consulting a professional installer or contacting us for guidance before proceeding.